Video hosting service YouTube is experiencing problems for some users who have reported video quality is not working properly, according to a report.
The company has been hit by several issues with video content being displayed incorrectly and having no sound at all, the report said.
The issues have been reported to YouTube and the problem is not isolated to one person, the site said.
It said it has now removed videos and added new videos to its platform and added “no sound” warning to its video settings.
“We are aware of the issues and have been working closely with YouTube and YouTube Video to address them, and will continue to do so,” the company said in a statement.
Video streaming service Vimeo has also reported problems, with its videos displaying incorrectly and no sound.
Video creator Jack Thompson said it had noticed the problem on a number of occasions, and was now working with YouTube to fix the issue.
“I noticed it first thing today, and I’ve been working on it on a weekly basis, and it’s not just the video quality issue, it’s also the audio issues,” he said.
“They’re just not working as they should.”
Mr Thompson said he noticed the issue with his videos after the company launched a new video format.
“It’s been about two months since they launched this format, so I haven’t had a chance to get it up and running yet,” he told 7.30.
“But I do have a video, it was shot in the US, and the audio was just not there.
I could hear the sound and everything.”
So, I’ve had to resort to trying to get them working on my own, but there are some people out there that are having problems with it as well.
“Mr Wilson said he was happy to report any video issues on YouTube, but was disappointed that he had not been able to report the problem to the company.”
You can’t expect a company like YouTube to care about the issues that people have with their content, but to just dismiss that sort of thing and not say anything about it?” he said .”
If I can help YouTube to be better in their response to any of these issues, then I think that’s something I can contribute.
“YouTube did not immediately respond to a request for comment.